Have a question about our products or services? Our knowledgeable team is here to assist you.
Supalux LTD is a wholesale supplier, and we do not offer an online ordering system. To place an order, please submit an inquiry through our website, and one of our sales representatives will assist you.
We do not have a minimum order quantity for our products. We are committed to providing our customers with the flexibility to order the quantities they require.
For technical support, please refer to our comprehensive Knowledge Base, which includes installation guides, product specifications, and troubleshooting tips. If you require further assistance, you can contact our customer support team via email or phone.
Our standard delivery time is 3-5 business days for most in-stock items. However, delivery times may vary depending on your location and the product availability. Our team will provide you with a estimated delivery timeline when you place your order.
Supalux LTD stands behind the quality of our products. If you are not satisfied with your purchase, please contact us within 30 days, and we will work with you to resolve the issue or provide a refund.
Unfortunately, we do not have a physical showroom at this time. However, our online product catalog provides detailed information, high-quality images, and technical specifications to help you explore our offerings.
Yes, we are happy to work with you on custom or bespoke electrical solutions. Please contact our sales team to discuss your specific requirements, and we will do our best to accommodate your needs.
At Supalex LTD, we process refunds within 5-7 business days from the time we receive the returned item. Once your return is received and inspected, you can expect to see the refunded amount back in your original payment method within that timeframe.